Frequently Asked Questions (FAQ's)
Do you only work with businesses in Austin, Texas?
No. While Sigma’s headquarters are in Austin, we provide managed IT and cybersecurity services to clients across Texas and throughout the U.S. Our team provides consistent, tailored service wherever you are located.
What types of businesses does Sigma support?
Sigma works with organizations in industries that require strong compliance and security, including law, healthcare, finance, government, and professional services. Our IT strategies are tailored to the needs of each industry. You can find more information on our Industries page.
Does Sigma help businesses stay compliant with regulations like HIPAA or SOC2?
Yes. We help businesses meet strict compliance standards such as HIPAA for healthcare, SOC 2 for service providers, and CMMC for defense contractors. Our team designs secure systems that protect sensitive data and keep your organization audit-ready.
How does Sigma's IT support differ from other service providers?
Sigma combines the personal attention of an Austin-based firm with the resources to support businesses throughout the US. We focus on security, compliance, and long-term strategy, setting us apart from other service providers.
What IT services does Sigma offer beyond basic help desk support?
Sigma provides a full range of managed IT and cybersecurity services. Our offerings include IT strategy, system monitoring, data backup and disaster recovery, cloud migration and management, compliance support and more. Learn more about our offerings on our IT Services page.
Can Sigma scale IT services as my business grows?
Yes. We design IT solutions with scalability in mind. Whether you’re adding new employees, opening new offices, or moving more of your operations to the cloud, Sigma ensures your IT infrastructure grows with your business.
If you have more questions, please contact us.