Managed Detection & Response (MDR)
Sigma’s MDR services provide 24/7 monitoring, rapid threat detection, and immediate response across your endpoints, cloud environments, and networks. Backed by human-led investigation and AI-driven tools, Sigma helps stop threats before they disrupt your operations.
What are Common MDR Services Provided by Sigma?
Endpoint Detection & Response (EDR)
24/7 SOC Monitoring
SIEM & Log Correlation
Threat Intelligence Feeds
Automated Threat Hunting
Incident Investigation & Triage
Response Playbooks &
Escalation
Sigma InfoSec
With Sigma's Trained Experts, You Can:
- Continuously monitor endpoints using advanced EDR/XDR technology
- Proactively identify threats before alerts are generated
- Integrate and correlate security events across SIEM platforms
- Leverage user and identity behavior analytics to detect insider threats
- Escalate confirmed incidents promptly, providing clear response recommendations
- Perform root cause analysis and detailed incident reporting
- Proactively monitor Microsoft 365 and IAM systems for anomalous activities
- Deliver monthly threat intelligence briefings and risk summaries
Frequently Asked Questions (FAQ's)
What is Managed Detection and Response (MDR)?
Managed Detection and Response (MDR) is a cybersecurity service that combines 24/7 monitoring, threat detection, and rapid response across your endpoints, cloud environments, and networks. Instead of just sending alerts, an MDR provider investigates threats and acts on them. Sigma’s MDR pairs human-led investigation with AI-driven tools to stop threats before they disrupt your operations, working as an extension of your team around the clock. It is one part of Sigma’s broader cybersecurity and compliance services.
What services are included in Sigma's MDR offering?
Sigma’s MDR covers detection and response end to end: endpoint detection and response (EDR/XDR), 24/7 SOC monitoring, SIEM and log correlation, threat intelligence feeds, automated threat hunting, incident investigation and triage, and response playbooks with clear escalation. We also monitor Microsoft 365, Google Workspace, and identity systems for suspicious activity, and deliver monthly threat intelligence briefings, so you have continuous visibility and a documented response process.
What is the difference between MDR and EDR?
EDR (Endpoint Detection and Response) is a technology that monitors and collects data from endpoints, like laptops and servers. MDR is a full service that uses EDR, along with other tools like SIEM, and adds the people and process around it. This includes a security team who monitors around the clock, investigates alerts, identifies threats, and responds to them.
How is MDR different from antivirus or SIEM?
Antivirus blocks known malware, and a SIEM collects and correlates security logs, but neither investigates nor responds to active threats on its own. MDR brings those technologies together under a 24/7 security operations center (SOC) that detects, investigates, and contains threats in real time. It closes the gap between an alert firing and someone actually taking action.
Do I need MDR if I already have managed security services or an in-house team?
They work together. Managed security services and in-house teams handle prevention and day-to-day security operations, while MDR adds dedicated 24/7 threat detection and response that most teams cannot staff on their own. Sigma’s MDR complements your existing setup, including our own managed security services, so detection and response work as one.
Who provides Sigma's Managed Detection and Response services?
Sigma’s MDR is delivered through Sigma InfoSec, our security operations sister company. This gives you a specialized 24/7 SOC and threat-response team, backed by Sigma Information Group’s senior CIOs, CTOs, and CISOs who align your security with your broader business goals.
Does Sigma provide MDR services in Austin, Texas?
Yes. Sigma is an Austin, Texas-based IT and cybersecurity firm and has protected clients across central Texas and the U.S. since 2000. Our MDR service delivers 24/7 monitoring and response wherever your business operates. Contact the Austin team or call (512) 664-7900.
If you have more questions, please contact us.