From on-premises to the cloud, we manage IT.
Since 2000, Sigma has helped businesses across Central Texas build and maintain reliable IT environments. We manage IT from strategy to execution, so your team stays productive, your systems stay secure, and your leadership can focus on running the business.
We work as an extension of your team across four core areas: IT strategy and project management, infrastructure management, backup and disaster recovery, and user support. Whether your environment is on-premises, cloud, or hybrid, we bring the expertise and resources to manage it securely.
As a SOC 2 certified provider, we hold our own practices to the same standards we bring to your business. We serve several industries including law, healthcare, financial services, commercial real estate, and government. For organizations who already have an internal IT team, we offer co-managed IT to add capacity and specialized support exactly where it’s needed.
Frequently Asked Questions (FAQ's)
What are managed IT services?
Managed IT services are the ongoing management of your technology by an outside partner, covering day-to-day operations, monitoring, maintenance, and support. The goal is to keep your systems running reliably and securely so your team can focus on what matters most: your business. Headquartered in Austin, Texas, Sigma manages IT from on-premises to the cloud and works as an extension of your team, pairing technology operations with cybersecurity and compliance services for end-to-end coverage.
What IT services does Sigma provide?
Sigma’s managed IT services span several core areas: IT strategy and project management; infrastructure management across on-premises and cloud; backup, business continuity, and disaster recovery to protect your data and operations, and user support and service desk to keep your people productive. We also provide AI strategy and implementation to help you put emerging technology to work. Whether your environment is on-premises, cloud, or hybrid, we manage it.
What is the difference between managed IT services and break-fix IT support?
Break-fix support means you call for help when something breaks, addressing issues reactively. Managed IT services take a proactive approach, where your provider monitors and maintains your systems continuously to prevent problems before they occur. Managed IT is generally more cost-effective and reliable because issues are caught early rather than after they disrupt your business.
Can Sigma work alongside our existing IT team (co-managed IT)?
Yes. Sigma offers co-managed IT services, working as an extension of your internal IT team. Your team keeps ownership of the areas they know best while we add capacity, specialized expertise, and coverage where needed, from user support and service desk to infrastructure and strategic planning.
Can Sigma manage both on-premises and cloud infrastructure?
Yes. Sigma manages IT from on-premises to the cloud, including hybrid environments. Our infrastructure management services cover servers, networks, and cloud platforms, giving your business a foundation that scales as you grow. We help you run what you have today and plan the right cloud or hybrid path for the future.
How are managed IT services priced?
Pricing depends on the number of users and devices, the services necessary, and the complexity of your environment. Sigma can assess your setup and recommend the right level of support for your goals. Contact us to learn more.
Does Sigma provide managed IT services in Austin, Texas?
Yes. Sigma is an Austin, Texas-based IT and cybersecurity firm and has provided managed IT services to businesses across central Texas and the U.S. since 2000. We are a local partner that can support your team on-site or remotely. Contact the Austin team or call (512) 664-7900.
If you have more questions, please contact us.